Our Advice Centre is open today from 1:30 – 8:00pm
About Us
Service Directory
This is the No Limits A-Z service directory for staff and professionals working with young people.
This directory includes details of all current No Limits services, allowing you to identify the service best suited to the needs of the young person you are supporting.
The directory gets updated every six months. For the most up-to-date information, check our service pages.
This directory is correct of the time of publishing (February 2025)
Our Advice Centre in central Southampton is where most of our support takes place. Open six days a week including two evenings, young people can drop in without having to make an appointment and speak to one of our trained youth workers for free, about any issue they have.
Issues we can help with include emotional wellbeing, homelessness, relationships, sexual health, sexuality, alcohol and drugs, mental health issues, domestic violence or abuse, education, employment, money advice or anything else young people want help with.
As well as being a safe space for you to come and get support, it has lots of facilities all available for free use including a shower, washing machine and tumble dryer, phone charging station and computers for internet access.
Eligibility criteria: 13-25 or under 13 with parental permission
Contact details: 02380 224 224 (option 1) / enquiries@nolimitshelp.org.uk
Referral needed/waiting time: No referral needed, young people can drop in whenever we are open.
Location: 13 High Street, Southampton. SO14 2DF
Breakout Youth is an independent charity (no.1180296). It’s a confidential support service for young people aged 11 to 25, who are lesbian, gay, bisexual, transgender, questioning or unsure of their sexuality or gender identity. We offer confidential youth groups in Southampton, Test Valley, Basingstoke, Isle of Wight, Marchwood, New Forest and New Milton. Breakout can also offer some 1:1 support to LGBTQ+ young people.
Eligibility criteria: Aged 11-25, LGBTQ+ living in Hampshire, Southampton and the Isle of Wight.
Contact details: 02380 224 224 / hello@breakoutyouth.org.uk
Referral needed/waiting time: Referrals accepted, will be triaged by postcode and if they do not run a group in that area they will signpost young people to local service. Current waiting time is approx. 12 weeks, this is subject to staffing and group capacity.
Location: Southampton, Test Valley, Basingstoke, Isle of Wight, Marchwood, New Forest and New Milton.
Bright Beginnings works with young parents to help them, and their baby, live a happy and healthy life. Support is delivered by volunteer mentors (called befrienders) or by No Limits youth workers to help young parents who are isolated and do not have a lot of support in facing the challenges of being a young parent.
Our befrienders will meet with the young parent regularly and offer support with anything they may be struggling with, particularly concerning the health of parent and baby or any questions they may have about being a parent.
Eligibility criteria: Parent must be under 25. No postcode restriction, but service is based in Southampton.
Contact details: 02380 224 224 (option 4) / enquiries@nolimitshelp.org.uk
Referral needed/waiting time: A referral is needed, this can come directly from the young person or from a professional. We will require names and dates of birth for all children. Also details of who the children live with, if this is different to the person being referred.
Referral details: Currently not accepting referrals due to waiting list.
Location: Southampton
A child / young person can be referred through CAMHS (either being triaged by CAMHS, are currently open to CAMHS, or have just been discharged from CAMHS). Social prescribing is short term 1-2-1 support that aims to connect, refer and signpost children and young people to community groups, education and employment opportunities, and statutory services for practical and emotional
support.
Eligibility criteria: Working with children and young people 18 and under living in Southampton City.
Referral details: Referrals are made through the CAMHS Wellbeing Hub.
- Low self-esteem / assertiveness / confidence
- Low mood
- Generalised anxiety
- Mild to moderate depression
- Bereavement / loss / grief including signposting to specialist services for more complex presentation
- Bulling, including cyber bullying
- Anger and challenging behaviour
- Behavioural difficulties
- Mild self-harm
- Loneliness / isolation
- Family and relationship issues
- Abuse and neglect trauma
- Gender issues including signposting to specialist services
- Sleep problems
- School avoidance due to anxiety
- Suicidal thoughts and feelings
DASH is a service for young people under the age of 25 who would like support with their drugs or alcohol use. The DASH team can equip young people with a wide range of information, advice, support and counselling around any substances they’re using, their effects and risks, as well as how to stay safe.
We offer one-to-one support with a DASH support worker at home, in school, college or university, or in a place where the young person will feel most comfortable.
Eligibility criteria: Up to 25th birthday. SO14-19 postcodes. Speak to our DASH team for advice if outside of these postcodes.
Referral waiting time: No waiting time
Referral details: Refer online at nolimitshelp.org.uk/get-support
Contact details: 02380 224 224 (option 2) / enquiries@nolimitshelp.org.uk
Location: Southampton
Fortnightly open-access drop-ins in Southampton schools and colleges. One-to-ones may also be available.
Eligibility criteria: Attending a Southampton school or college
Referral details:
– Drop-in – No referral needed
– One-to-one – Speak to a teacher or No Limits youth worker
Contact details: 02380 224 224 (option 2) / enquiries@nolimitshelp.org.uk
Location: Southampton schools and colleges
Our youth workers are embedded in five emergency departments across the county:
– University Hospital, Southampton
– Queen Alexandra Hospital, Portsmouth
– Royal Hampshire County Hospital, Winchester
– Basingstoke and North Hampshire Hospital
– St Mary’s Hospital, Newport, Isle of Wight
Youth workers support all young people aged 11-25 who present at the emergency department due to mental health problems or violence, as well as working with young people admitted onto wards. They provide crisis support and can offer ongoing social prescribing.
We also work in partnership with the NHS 111 Mental Health team to support 11–25 year olds across Hampshire who are accessing 111 for advice and support with their mental health and wellbeing by offering social prescribing.
Eligibility criteria: Age 11-25 presenting at ED for treatment, assessment or care
Referral details: Referrals cannot be made into this service. However you can contact make us aware of a young person in hospital who would like to see our ED workers, or you feel needs support.
Contact details: 02380 224 224 / enquiries@nolimitshelp.org.uk
This nine week long group covers understanding and identifying emotions, the responses to stress and physical effects of emotions, negative thinking, triggers, self-esteem, and self-compassion. This is a safe place to meet people with similar feelings and experiences. The programme is flexible to ensure that we can meet the support needs of those attending and go at their pace.
Eligibility criteria: Age 11-25 in SO14-SO19 postcodes.
Referral waiting time: This is dependent upon when the courses are running. Contact us for details. Email enquiries@nolimitshelp.org.uk
Referral details: Refer online at nolimitshelp.org.uk/get-support
Contact details: 02380 224 224 / enquiries@nolimitshelp.org.uk
Location: Southampton
Mental health support for young people aged 16-25, across Hampshire, around the transitions that happen in their lives including one-to-one support, signposting, referrals, support to access other services and advice and support for adults.
Eligibility criteria: 16-25, Hampshire excluding Southampton (Please note – the Southampton service is provided through the No Limits Advice Centre).
Referral waiting time: No waiting time
Referral details: Refer online at nolimitshelp.org.uk/get-support
Contact details: 02380 224 224 / hants16-25mht@nolimitshelp.org.uk
Location: Hampshire
Our Safe Havens offer out-of-hours open access and one-to-one crisis support for young people experiencing difficulties with their mental health.
Open access support is in person and young people don’t have to get in touch before turning up. Here, you can talk with youth workers and other young people about how you’re feeling and join in with activities.
Young people can also talk to a youth worker privately in a one-to-one. They are by appointment only and can be done in-person, online or over the phone.
Eligibility criteria: For young people in self-defined crisis with their mental health or on the edge of a crisis. Age range is dependent on Safe Haven location.
Referral waiting time: No referral needed for open access sessions. Waiting times for one-to-ones vary by location.
Referral details:
– Southampton – Call or text 07918 259 365
– North East Hants & Farnham – Call or text 07918 259 361
– Space 4U (Isle of Wight) – Call or text 07741 665 182
Contact details: enquiries@nolimitshelp.org.uk
Location: Southampton, Farnham, Newport & Sandown
Providing a safe place for young women to meet weekly for support, as well as being an opportunity to make new friends, have fun, develop skills, get inspired and learn more about themselves.
Eligibility criteria: Ages 18-25, no postcode restriction but must be able to attend Advice Centre for groups.
Referral details: Referrals are currently paused.
Contact details: 02380 224 224 / enquiries@nolimitshelp.org.uk
Location: Southampton
Our weekly SEN support group is for young people aged 8-18 with special educatory needs, whose parents/carers have a MaxCard+, registered though the Buzz Network.
Eligibility criteria: Ages 8-18, whose parents/carers have a MaxCard+, registered though the Buzz Network.
Referral waiting time: This is dependent upon when the courses are running. Contact us for details. Email enquiries@nolimitshelp.org.uk
Referral details: Refer online at nolimitshelp.org.uk/get-support
Contact details: 02380 224 224 / enquiries@nolimitshelp.org.uk
Location: Southampton
Work Club is a drop-in session for young people to receive help with employment, education or training. From first exploring career ideas, finding vacancies or opportunities, all the way through the application and interview stages and beyond.
Eligibility criteria: Ages 13-25
Referral details: No referral needed. Young people can turn up to attend sessions from 2-4pm on Tuesdays at our Advice Centre.
Contact details: 02380 224 224 / enquiries@nolimitshelp.org.uk
Location: Southampton
Youth Ambassadors are a group of young people who help No Limits to develop and improve our services by offering an important youth voice.
They meet every two weeks at our Advice Centre and additionally help out at No Limits events, take part in focus groups and help staff to make No Limits more young-person friendly.
Most of our youth ambassadors have used No Limits’ services and take part in the group as a way of giving back the support they received or are receiving.
Eligibility criteria: Ages 14-25 living in Southampton
Referral details: Referrals are currently paused
Contact details: 02380 224 224 / enquiries@nolimitshelp.org.uk
Location: Southampton
You have selected an option that is best dealt with by our therapeutic support services. We will redirect you to the information page about these services, which gives details about getting in touch by phone.
You have selected an option that is best dealt with by our therapeutic support services. We will redirect you to the information page about these services, which gives details about getting in touch by phone.
We offer services to young people who live in Southampton, Hampshire, Portsmouth and the Isle of Wight. For information about similar services local to you, please visit Find help | Youth Access. Youth Access is the umbrella body for organisations like No Limits and you can search here for a local organisation that can help you.
We offer services to young people who live in Southampton, Hampshire, Portsmouth and the Isle of Wight. For information about similar services local to you, please visit Find help | Youth Access. Youth Access is the umbrella body for organisations like No Limits and you can search here for a local organisation that can help you.
We're sorry, but we cannot help the person you are referring as they are above our age range.
If you would like us to refer them to another organisation in Southampton who may be able to click continue to complete this form, we will then pass their details on.
We're sorry, but we can only help young people under the age of 26.
If you would like us to refer you to another organisation in Southampton who can help you click continue to complete this form, we will then pass your details on.
If the young person is not willing to talk to us, then we cannot take the referral. However you can contact us on 02380 224 224 if you would like to talk to a youth worker for advice.
Without this consent, we will not be able to respond to you and cannot continue.
Click go back and select yes to continue.
Without this consent, we will not be able to respond to you and cannot continue.
Without their consent, or a good reason for you to give us the parent/carer’s own personal information, we cannot let you give it to us. This form will be submitted with the young person’s information and support needs, but without the parent/carer’s information.
If the young person does not want to have their parent/carer involved in this referral, you will need to pick a different way for us to contact them