Our Advice Centre is open today from 10am – 8pm
Advice & Wellbeing Hub
Advice Centre
Our Advice Centre in central Southampton where most of our support takes place. Open six days a week including two evenings, you can drop in without having to make an appointment and speak to one of our trained youth workers for free, about any issue you have.
As well as being a safe space for you to come and get support, it has lots of facilities all available for free use including a shower, washing machine and tumble dryer, phone charging station and computers for internet access.
Located on the High Street, our Advice Centre is easily accessible by all transport.
Advice Centre Facilities
Drop-In Space
This is the main area of our Advice Centre, where young people can sit, relax and talk to our youth workers.
Computers and Printers
You can use these computers for things like searching for jobs, applying for housing and benefits, writing CVs.
Kitchen Area
We have a small kitchen area where we can provide hot and cold drinks.
Phone Charging Station
Phones can be charged while you get suppport from a youth worker. All phones are locked in a case with a unique code.
Washing Machine and Tumble Dryer
Our washing machine and tumble dryer are here in case you need an emergency wash and dry of your clothes.
Shower
A shower is availible for homeless young people and those who don’t have access to facilities at home.
Clinical Room
This is where our sexual health checks take place. Find out more about sexual health at the Advice Centre here.
Toilets
We have two toilets – one of which has disabled facilities. Inside the toilets there are sanitary products for your use.
Counselling Rooms
Counselling rooms are good, small spaces to have a confidential chat with a youth worker about anything you’re going through.
How do I get in to the Advice Centre?
1) Ring the buzzer
For safety reasons, we have to keep our front door shut, so when you get here, push the very top button on the pad to the right of the door.
2) Come on in
One of our friendly youth workers will open the door and let you in. They will ask if you’re here to see anyone in particular.
3) Make yourself at home
You’ll be free to take a seat in our drop-in space while our youth worker gets you a drink before chatting to you.
Location
Our Advice Centre is at the bottom of Southampton High Street, just beyond the Bargate and East Street.
Address:
13 High Street
Southampton
SO14 2DF
For more information on where we are and how to get here, see our Where to Find Us page.
Where to Find Us
More information
Opening Times
To see our Advice Centre opening times and when our web chat and phone lines are available, see the Advice & Wellbeing Hub page.
What support is available?
At our Advice Centre, you can get support from youth workers on all the issues we help with. Take a look at our issue-specific pages to see what support we offer.
Essential items
As well as offering support through youth workers, we also have essential items such as clothes, emergency food, sleeping bags and sanitary. If you are in need of this, just ask one of our youth workers.