Our Advice Centre is open today from 10:00am – 8:00pm
Advice & Wellbeing Hub
Advice Centre
Our Advice Centre in central Southampton is where most of our support takes place. Open six days a week including two evenings, you can drop in without having to make an appointment and speak to one of our trained youth workers for free, about any issue you have.
As well as being a safe space for you to come and get support, it has lots of facilities all available for free use including a shower, washing machine and tumble dryer, phone charging station and computers for internet access.
Located on the High Street, our Advice Centre is easily accessible by all transport.
Advice Centre Facilities
Drop-In Space
This is the main area of our Advice Centre, where young people can sit, relax and talk to our youth workers.
Computers and Printers
You can use these computers for things like searching for jobs, applying for housing and benefits, writing CVs.
Kitchen Area
We have a small kitchen area where we can provide hot and cold drinks.
Phone Chargers
We’ve got lots of charging cables so you can charge your phone while you talk to one of our youth workers.
Washing Machine and Tumble Dryer
Our washing machine and tumble dryer are here in case you need an emergency wash and dry of your clothes.
Shower
A shower is availible for homeless young people and those who don’t have access to facilities at home.
Clinical Room
This is where our sexual health checks take place. Find out more about sexual health at the Advice Centre on our sexual health page.
Toilets
We have two toilets – one of which has disabled facilities. Inside the toilets there are sanitary products for your use.
Counselling Rooms
Counselling rooms are good, small spaces to have a confidential chat with a youth worker about anything you’re going through.
Service dogs allowed
While you can’t bring pets down to our Advice Centre, if you have a service dog, they can come in with you.
How do I get in to the Advice Centre?
1) Ring the buzzer
For safety reasons, we have to keep our front door shut, so when you get here, push the very top button on the pad to the right of the door.
2) Come on in
One of our friendly youth workers will open the door and let you in. They will ask if you’re here to see anyone in particular.
3) Make yourself at home
You’ll be free to take a seat in our drop-in space while our youth worker gets you a drink before chatting to you.
Opening times
The regular opening times for our Advice Centre are:
Monday 10:00am – 5:00pm | Tuesday 10:00am – 5:00pm | Wednesday 1:30pm – 8:00pm | Thursday 10:00am – 8:00pm | Friday 10:00am – 5:00pm | Saturday 10:00am – 1:30pm | Sunday CLOSED
We will put news of unexpected and planned closures on our Facebook and Instagram (@nolimitshelp) and the home page of our website.
Location
Our Advice Centre is at the bottom of Southampton High Street, just beyond the Bargate and East Street.
Address:
13 High Street
Southampton
SO14 2DF
For more information on where we are and how to get here, see our Where to Find Us page, including videos of how to walk here from the car park, bus stops and train station.
Where to Find Us
More information
Advice & Wellbeing Hub
Find out more about our Advice & Wellbeing Hub, including our webchat and phone support line and our school and college drop-ins.
What support is available?
At our Advice Centre, you can get support from youth workers on all the issues we help with. Take a look at our issue-specific pages to see what support we offer.
Essential items
As well as offering support through youth workers, we also have essential items such as clothes, emergency food, sleeping bags and sanitary. If you are in need of this, just ask one of our youth workers.
You have selected an option that is best dealt with by our therapeutic support services. We will redirect you to the information page about these services, which gives details about getting in touch by phone.
You have selected an option that is best dealt with by our therapeutic support services. We will redirect you to the information page about these services, which gives details about getting in touch by phone.
We offer services to young people who live in Southampton, Hampshire, Portsmouth and the Isle of Wight. For information about similar services local to you, please visit Find help | Youth Access. Youth Access is the umbrella body for organisations like No Limits and you can search here for a local organisation that can help you.
We offer services to young people who live in Southampton, Hampshire, Portsmouth and the Isle of Wight. For information about similar services local to you, please visit Find help | Youth Access. Youth Access is the umbrella body for organisations like No Limits and you can search here for a local organisation that can help you.
We're sorry, but we cannot help the person you are referring as they are above our age range.
If you would like us to refer them to another organisation in Southampton who may be able to click continue to complete this form, we will then pass their details on.
We're sorry, but we can only help young people under the age of 26.
If you would like us to refer you to another organisation in Southampton who can help you click continue to complete this form, we will then pass your details on.
If the young person is not willing to talk to us, then we cannot take the referral. However you can contact us on 02380 224 224 if you would like to talk to a youth worker for advice.
Without this consent, we will not be able to respond to you and cannot continue.
Click go back and select yes to continue.
Without this consent, we will not be able to respond to you and cannot continue.
Without their consent, or a good reason for you to give us the parent/carer’s own personal information, we cannot let you give it to us. This form will be submitted with the young person’s information and support needs, but without the parent/carer’s information.
If the young person does not want to have their parent/carer involved in this referral, you will need to pick a different way for us to contact them