Our Advice Centre is open today from 10am – 8pm

Advice & Wellbeing Hub

Our Services

Advice & Wellbeing Hub

There’s lots of ways you can get in contact with us and ask for advice and support. From in-person, to online and phone support, we’ve got you covered.

If you live in or are visiting Southampton and you want support, you can see us at our Advice Centre for free, without having to make an appointment. School and college students in the city can also talk to us at one of our drop ins in your school or college.

Our virtual services are accessible to young people across Hampshire, Southampton, Portsmouth and the Isle of Wight. Talk to a youth worker over web chat, give us a call, or have a look at our self-help resources.

Web Chat

If you want to talk to someone but can’t come and see us, you can talk to a youth worker online via our web chat. Just click the ‘Leave A Message’ button in the bottom right corner. Web chat is available:

Monday: 2:00 – 4:00pm

Tuesday: 2:00 – 4:00pm

Wednesday: 2:00 – 4:00pm, 6:30 – 8:30pm

Thursday: 2:00 – 4:00pm

Friday: 2:00 – 4:00pm

Saturday: 10:30am – 1:00pm

Get in touch

If you have questions or want more information about us you can call us on 02380 224 224, or email us at

Opening Times

Our Advice Centre and phone lines are open six days a week:

Monday: 10:00am – 5:00pm

Tuesday: 10:00am – 5:00pm

Wednesday: 1:30pm – 8:00pm

Thursday: 10:00am – 8:00pm

Friday: 10:00am – 5:00pm

Saturday: 10:00am – 1:30pm

Sunday: CLOSED

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