Role Terms
| Salary: | Band F – £35,093.15 to £40,270.20 (full-time equivalent) |
| Hours: | 21 hours per week, happy to discuss flexible working – may include the occasional evenings and weekends |
| Role type: | 12 months fixed term – possibility of an extension |
| Place of work: | Based at No Limits Advice Centre |
| Role Screening: | Enhanced DBS – Barred List |
| Closing Date: | 9.00am on Friday 27 November – we may close the advert early if sufficient suitable candidates are received, so please submit your application as soon as possible |
| Interview Date: | To be confirmed |
✨Are you a dynamic and organised Operations Manager who can build strong relationships to develop and deliver services which support vulnerable young people✨
Our Charity
No Limits is the leading youth services charity in Southampton, supporting children and young people in the city and across Hampshire.
At No Limits, it is important our staff and volunteers reflect, represent, and have experience of the challenges faced by the children and young people we support. We are proud of and appreciate our many staff and volunteers who use their own lived experience to support the children and young people they work with.
With this in mind, we are committed to diversity, equity and inclusion (DEI) in all aspects of our work and organisational culture – and when recruiting, it’s important to us that we continue diversifying our staff and volunteer teams, with children and young people at the centre of everything we do. You can learn more about our DEI approach here.
When we talk about talent, we value the transferrable skills and experiences you can bring to No Limits, whether through work (in the same or a different sector), volunteering, or personal experiences. To make sure we get the best talent on our team, we are open to and actively encourage applications from all backgrounds and sections of the community, including diverse ethnic backgrounds, LGBTQIA+, disabled, and neurodiverse individuals.
Your Role
We are seeking a dynamic and organised Operations Manager to coordinate delivery of our Targeted Secondary Prevention Youth Service (working in partnership with SOCO, Youth Option, Oasis City Farm & The Saints Foundation).. Your team will be supporting vulnerable young people at risk of offending, exploitation or serious violence. This role will also oversee some of our detached youth work response and manage referrals into mentoring and our Next Steps support across a multi-agency partnership.
Your key responsibilities will include:
- Line management of staff delivering detached youth work and mentoring
- Coordinating referrals from Youth Justice and Young People’s Services, ensuring timely matching of young people to appropriate mentors across the partnership.
- Maintaining oversight of mentoring progress and ensuring regular updates and outcome reporting to YJS and other referrers
- Supporting delivery of rapid response youth work following incidents in the community, in collaboration with trusted local providers
- Ensuring trauma-informed, strengths-based practice is embedded across all delivery.
- Contributing to quarterly performance monitoring and continuous service improvement.
Please see the job description for further details about the responsibilities of the role.
We are committed to making a difference in the lives of the children and young people we work with, and as such, you must show a willingness to demonstrate commitment to the values and behaviours which flow from the No Limits ethos. Safeguarding and promoting the welfare of children and young people is paramount.
We particularly welcome applicants from diverse backgrounds and those who have had experiences similar to the young people we aim to support. We are committed to creating a diverse environment where people can be their authentic selves, where their experiences and opinions are valued, and we are all open to learning from each other.
As part of our team, you’ll receive a comprehensive induction and access to learning and development opportunities relevant to your role, supporting your ongoing growth.
You’ll have the essentials of:
- Experience of supervising / managing, developing and motivating people, which can include volunteers or similar
- Ability to work with difficult / complex situations and manage risk
- Experience of developing managing and maintaining effective internal and external relationships
- Confidence and ability to use Microsoft apps, such as Word, Teams and Excel, and databases
- Ability to work proactively and collaboratively with others; reflecting creativity, adaptability and brining positivity and enthusiasm to your work
- Commitment to personal growth, and ongoing learning and development
Please let us know if we can support you with any reasonable adjustments at any point prior to, during or after the selection process, such as access arrangements, flexible working, or a suitable place to pray.
>>> Our Benefits 😄 (click to expand)
We are committed to being a great place to work, where people achieve and feel valued. In our People Survey, 98% of staff and 100% of volunteers said they were proud to tell people they work or volunteer for No Limits. We’re proud to offer some great benefits, on top of being able to make a meaningful contribution to the lives of local children and young people:
🏖️ 36 days annual leave (including public holidays) 🌱 Two additional wellbeing days per year – Supporting you to take additional time off for your wellbeing or development. 💰 Pension scheme – Supporting your future by matching your additional pension contributions up to 2%. ⛑️ Life assurance scheme – Giving you peace of mind with 2x annual salary cover for pension members. 💻 Hybrid and flexible working – Giving the flexibility to work in the best way for your role. 👩🏾🏫 Comprehensive induction and training offer – Including our online learning management system with hundreds of opportunities to support your development. 📞 Employee Assistance Programme – Providing you with counselling, financial, personal support and health and wellbeing services.
Find out more about our benefits here
We’d be happy to have an informal discussion and answer any immediate questions you might have. If you’d like an initial discussion, please contact Dean Latona, Head of Harm Reduction and Engagement at dean.latona@nolimitshelp.org.uk.
To apply, please complete an application form from our website and upload using the portal, before the closing date of 9am, Friday 27 November 2026 , however we reserve the right to close the advert early if sufficient suitable candidates are received.
Being a Disability Confident Employer means we are committed to removing barriers in recruitment and employment. If you require an application form in an alternative format or need any support or adjustments during the recruitment process, please contact our friendly People Team on people@nolimitshelp.org.uk or 02380 224224. As we work with vulnerable children and young people, and follow safer recruitment guidelines, we’re unable to accept CVs.
In the ‘Your Supporting Statement’ section of the application form, please include how your knowledge, skills and experience meet the ‘About you – knowledge, skills and experience’ section of the role description: link to JD
Please note that as we follow safer recruitment guidelines, we do not accept CVs, only completed applications.