Our Advice Centre is open today from 10:00am – 5:00pm
Advice & Wellbeing Hub
Advice Centre
Our Advice Centre in central Southampton is where most of our support takes place. Open six days a week including two evenings, you can drop in without having to make an appointment and speak to one of our trained youth workers for free, about any issue you have.
As well as being a safe space for you to come and get support, it has lots of facilities all available for free use including a shower, washing machine and tumble dryer, phone charging station and computers for internet access.
Located on the High Street, our Advice Centre is easily accessible by all transport.
This page contains:
– Advice Centre facilities
– How to get in to our Advice Centre
– Opening times
– Location
– What support is available
– Essential items
– Hate crime reporting
Advice Centre Facilities
Drop-In Space
This is the main area of our Advice Centre, where young people can sit, relax and talk to our youth workers.
Computers and Printers
You can use these computers for things like searching for jobs, applying for housing and benefits, writing CVs.
Kitchen Area
We have a small kitchen area where we can provide hot and cold drinks.
Phone Chargers
We’ve got lots of charging cables so you can charge your phone while you talk to one of our youth workers.
Washing Machine and Tumble Dryer
Our washing machine and tumble dryer are here in case you need an emergency wash and dry of your clothes.
Shower
A shower is availible for homeless young people and those who don’t have access to facilities at home.
Clinical Room
This is where our sexual health checks take place. Find out more about sexual health at the Advice Centre on our sexual health page.
Toilets
We have two toilets – one of which has disabled facilities. Inside the toilets there are sanitary products for your use.
Counselling Rooms
Counselling rooms are good, small spaces to have a confidential chat with a youth worker about anything you’re going through.
Service dogs allowed
While you can’t bring pets down to our Advice Centre, if you have a service dog, they can come in with you.
How do I get in to the Advice Centre?
1) Ring the buzzer
For safety reasons, we have to keep our front door shut, so when you get here, push the very top button on the pad to the right of the door.
2) Come on in
One of our friendly youth workers will open the door and let you in. They will ask if you’re here to see anyone in particular.
3) Make yourself at home
You’ll be free to take a seat in our drop-in space while our youth worker gets you a drink before chatting to you.
Advice Centre details
Christmas opening times
Monday 22nd 10:00am – 5:00pm
Tuesday 23rd 10:00am – 5:00pm
Wednesday 24th 10:00am – 1:30pm
Thursday 25th CLOSED
Friday 26th CLOSED
Saturday 27th CLOSED
Monday 29th 10:00am – 5:00pm
Tuesday 30th 10:00am – 5:00pm
Wednesday 31st 10:00am – 5:00pm
Thursday 1st Jan CLOSED
Friday 2nd 10:00am – 5:00pm
Saturday 3rd CLOSED
The regular opening times for our Advice Centre are:
Monday 10:00am – 5:00pm
Tuesday 10:00am – 5:00pm
Wednesday 1:30pm – 8:00pm
Thursday 10:00am – 8:00pm
Friday 10:00am – 5:00pm
Saturday 10:00am – 1:30pm
Sunday CLOSED
We will put news of unexpected and planned closures on our Facebook and Instagram (@nolimitshelp) and the home page of our website.
Our Advice Centre is at the bottom of Southampton High Street, just beyond the Bargate and East Street.
Address:
13 High Street
Southampton
SO14 2DF
For more information on where we are and how to get here, see our Where to Find Us page, including videos of how to walk here from the car park, bus stops and train station.
What support is available?
At our Advice Centre, you can get support from youth workers on all the issues we help with. Common things our youth workers support young people with are mental health and wellbeing, relationships, housing, financial advice and employment.
Do I need to refer or book?
You don’t have to make an appointment or let us know you’re coming to drop in and talk to a youth worker. You can just turn up while we’re open and one of our youth workers will let you in. Once you’re in and settled, we might ask you a few questions just so we can get to know you and your situation and find out how we can support you best.
Take a look at our issue-specific pages to see what support we offer.
Society of St James Floating Tenancy Support
Every Tuesday, 1:00 – 2:30pm
A weekly drop-in session with a worker from the Society of St James for anyone over 18 who needs support with their tenancy.
You don’t need to book or let us know you’re coming to attend this drop-in.
Solent Mind Wellbeing Drop-in
Every Wednesday the Advice Centre is open, 1:30 – 4:00pm
A weekly drop-in session where a worker from Solent Mind will be at our Advice Centre to talk to you about any wellbeing issues you are experiencing.
You don’t need to book or let us know you’re coming to attend this drop-in.
Specialist Sexual Health Clinic
Every Monday afternoon, we run a free sexual health clinic at the Advice Centre, where a specialist sexual health nurse can offer you advice as well as forms of contraception including pills, injections and implants. You can also get screening and testing for STIs.
This clinic is by appointment only, so speak to one of our youth workers at the Advice Centre, call 02380 224 224, or fill in a referral form.
As well as our sexual health clinic, youth workers at our Advice Centre can also give you free condoms, pregnancy tests and chlamydia screenings.
More information
Advice & Wellbeing Hub
Find out more about our Advice & Wellbeing Hub, including our webchat and phone support line and our school and college drop-ins.
Essential items
As well as offering support through youth workers, we also have essential items such as clothes, emergency food, sleeping bags and sanitary. If you are in need of this, just ask one of our youth workers.
Hate Crime reporting
Our Advice Centre is a hate crime Third Party Reporting Centre. This means that young people who have experienced or witnessed a hate crime can come to our Advice Centre, where our youth workers will support them in reporting it and any following actions.
You have selected an option that is best dealt with by our therapeutic support services. We will redirect you to the information page about these services, which gives details about getting in touch by phone.
You have selected an option that is best dealt with by our therapeutic support services. We will redirect you to the information page about these services, which gives details about getting in touch by phone.
We offer services to young people who live in Southampton, Hampshire, Portsmouth and the Isle of Wight. For information about similar services local to you, please visit Find help | Youth Access. Youth Access is the umbrella body for organisations like No Limits and you can search here for a local organisation that can help you.
We offer services to young people who live in Southampton, Hampshire, Portsmouth and the Isle of Wight. For information about similar services local to you, please visit Find help | Youth Access. Youth Access is the umbrella body for organisations like No Limits and you can search here for a local organisation that can help you.
We're sorry, but we cannot help the person you are referring as they are above our age range.
If you would like us to refer them to another organisation in Southampton who may be able to click continue to complete this form, we will then pass their details on.
We're sorry, but we can only help young people under the age of 26.
If you would like us to refer you to another organisation in Southampton who can help you click continue to complete this form, we will then pass your details on.
If the young person is not willing to talk to us, then we cannot take the referral. However you can contact us on 02380 224 224 if you would like to talk to a youth worker for advice.
Without this consent, we will not be able to respond to you and cannot continue.
Click go back and select yes to continue.
Without this consent, we will not be able to respond to you and cannot continue.
Without their consent, or a good reason for you to give us the parent/carer’s own personal information, we cannot let you give it to us. This form will be submitted with the young person’s information and support needs, but without the parent/carer’s information.
If the young person does not want to have their parent/carer involved in this referral, you will need to pick a different way for us to contact them