What we offer

We understand that complex and challenging behaviour is often a form of communication, linked to unmet needs, trauma, or difficulties with emotional regulation. Our approach focuses on understanding the ‘why’ behind behaviour, rather than simply responding to the behaviour itself.

Staff are trained in safe de-escalation strategies, positive behaviour support, and restorative approaches. We create structured, predictable environments, using a PACE+ model (playfulness, acceptance, curiosity, empathy) that reduce triggers and support young people to develop self regulation.

Our aim is to help with emotional regulation, reduce incidents of behaviour that challenges, and support successful reintegration or transition to appropriate next steps.

Our support includes
– Staff trained in supporting young people with complex and challenging behaviour needs
– TalkAbout pro-social communication programme to help with self-esteem and self-awareness (baseline assessment followed by bespoke intervention and evidenced outcomes)
– AQA unit awards
– Evidence based interventions
– DNA-V interventions – helping psychological flexibility
– Opportunities for community engagement
– Cooking and life skills
– Sport based interventions
– Relationship based and trauma informed
– A youth work approach underpinned by the nationally evidenced Youth Access model
– Predictable and planned routines bespoke to each young person
– Non-judgmental support and conversations with parents and carers
– Reintegration plans for schools

Young people will also receive AQA unit award accreditations and certificates, a certificate of completion for alternative provision, and a TalkAbout programme certificate.