Our Advice Centre is open today from 10:00am – 5:00pm
I need urgent help
If you need help with your mental health right now, click below to see who you can contact.
Urgent help
Mental Health
Safe Haven Southampton
Safe Haven Southampton offers out-of-hours open-access and one-to-one crisis support for young people aged 11-25 experiencing difficulties with their mental health in the city.
Youth workers are able to support you in different ways with anything that might be affecting your mental health or wellbeing such as managing self-harm or suicidal thoughts, low mood and self-esteem, anxiety or simply needing help in accessing further support.
Our support
Open-access
Our open-access is a safe space for you to attend in-person to talk to a youth worker about what you’re going through and you do not need to refer or let us know you’re coming beforehand.
One-to-ones
You can also talk to a youth worker privately in a one-to-one which can be in-person, online or over the phone. We offer up to four one-to-one sessions, and these are pre-booked
via appointment only. If further support is needed beyond these sessions, you are welcome to come along to our open-access sessions.
Wellbeing Sessions
Our team offer group support for 11-17 year olds through our Wellbeing Sessions, where young people can work on managing anxiety, building resilience, and helping to improve confidence and self-esteem among peers.
Webchat
If you would like to talk to someone online, Kooth offer free, safe and anonymous webchat seven days a week.
Take me there
Safe Haven Christmas opening times
Monday 22nd December – Open
Wednesday 24th December – CLOSED
Friday 26th December – CLOSED
Monday 29th December – Open
Wednesday 31st December – CLOSED
Friday 2nd January – Open
Safe Haven details
Wellbeing Sessions
Days and times (ages 11-17)
Monday 3:30 – 4:30pm
Friday 3:30 – 4:30pm
Location
35 The Avenue
Southampton
SO17 1XN
How to attend
Fill in one of our referral forms here.
Open-access
Days and times (all ages)
Monday 4:30 – 5:30pm
Friday 4:30 – 5:30pm
Location
35 The Avenue
Southampton
SO17 1XN
How to attend
You don’t need to refer, book or let us know you’re coming. Simply turn up when the session is running.
One-to-ones
Days and times (all ages)
Monday 5:45 – 7:15pm
Wednesday 4:30 – 6:15pm
Friday 5:45 – 7:15pm
Location
35 The Avenue
Southampton
SO17 1XN
You can also have a one-to-one over the phone or on Zoom if you would prefer. Just let our team know.
How to book a one-to-one
Fill in one of our referral forms here.
Funded by
You have selected an option that is best dealt with by our therapeutic support services. We will redirect you to the information page about these services, which gives details about getting in touch by phone.
You have selected an option that is best dealt with by our therapeutic support services. We will redirect you to the information page about these services, which gives details about getting in touch by phone.
We offer services to young people who live in Southampton, Hampshire, Portsmouth and the Isle of Wight. For information about similar services local to you, please visit Find help | Youth Access. Youth Access is the umbrella body for organisations like No Limits and you can search here for a local organisation that can help you.
We offer services to young people who live in Southampton, Hampshire, Portsmouth and the Isle of Wight. For information about similar services local to you, please visit Find help | Youth Access. Youth Access is the umbrella body for organisations like No Limits and you can search here for a local organisation that can help you.
We're sorry, but we cannot help the person you are referring as they are above our age range.
If you would like us to refer them to another organisation in Southampton who may be able to click continue to complete this form, we will then pass their details on.
We're sorry, but we can only help young people under the age of 26.
If you would like us to refer you to another organisation in Southampton who can help you click continue to complete this form, we will then pass your details on.
If the young person is not willing to talk to us, then we cannot take the referral. However you can contact us on 02380 224 224 if you would like to talk to a youth worker for advice.
Without this consent, we will not be able to respond to you and cannot continue.
Click go back and select yes to continue.
Without this consent, we will not be able to respond to you and cannot continue.
Without their consent, or a good reason for you to give us the parent/carer’s own personal information, we cannot let you give it to us. This form will be submitted with the young person’s information and support needs, but without the parent/carer’s information.
If the young person does not want to have their parent/carer involved in this referral, you will need to pick a different way for us to contact them