✨ Are you looking to volunteer in a dynamic role where no day is the same and you can make a real difference? Join us as an Advice & Information Volunteer and help us support children and young people at our Advice Centre. ✨
Our Charity
No Limits is the leading youth services charity in Southampton, supporting children and young people in the city and across Hampshire.
At No Limits, it is important our staff and volunteers reflect, represent, and have experience of the challenges faced by the children and young people we support. We are proud of and appreciate our many staff and volunteers who use their own lived experience to support the children and young people they work with.
With this in mind, we are committed to diversity, equity and inclusion (DEI) in all aspects of our work and organisational culture – and when recruiting, it’s important to us that we continue diversifying our staff and volunteer teams, with children and young people at the centre of everything we do. You can learn more about our DEI approach here.
When we talk about talent, we value the transferrable skills and experiences you can bring to No Limits, whether through work (in the same or a different sector), volunteering, or personal experiences. To make sure we get the best talent on our team, we are open to and actively encourage applications from all backgrounds and sections of the community, including diverse ethnic backgrounds, LGBTQIA+, disabled, and neurodiverse individuals.

Your Role
Our Advice and Well being Hub – including our busy, vibrant and dynamic Advice Centre – is a safe and friendly one-stop-shop, supporting children and young people on any topic, including: emotional well being and mental health, housing and homelessness, parenting, healthy relationships, substance use, domestic abuse, exploitation, sexual health, offending and crime, looking for work, independent living skills, engaging with education, benefits and money advice.
You will be part of a dedicated team who cover our Advice Centre drop-in sessions – open six days a week – providing information, advice and support to children and young people up to 26 years.
To apply for this role, we are looking for someone with the following skills and qualities:
- Friendly and approachable – able to engage with children, young people, professionals and other responsible adults on a range of issues
- Non-judgmental, patient, and welcoming
- Good communication skills – able to listen, ask the right questions and respond
- Committed, trusted and reliable
- Ability to role model and build trusting relationships
- Genuine interest in children and young people
- Works well both individually and in a team
- Experience or a good understanding of supporting children and young people – examples can include your family, friends, work, volunteering or studies
Please include on your application form other relevant knowledge, skills and experience which can be from work, volunteering, education or personal experience. We value growth and may make recruitment decisions where not all essential areas are met, but you’re able to show an ongoing commitment to learning and development.
Why Volunteer with No Limits?
- Flexibility: Fit this opportunity around your schedule, typically four hours per week, on-site at our Advice Centre, based on Southampton High Street with late afternoon / evening and Saturday options available.
- Team Culture: As a volunteer, you’ll be part of the No Limits team. You’ll be invited to team meetings and organisational events, giving you a sense of belonging and the opportunity to contribute to our mission.
- Impact: Help us transform our services to better support young people in our community.
What We Offer
- A comprehensive induction and access to learning and development opportunities.
- An inclusive, supportive environment where your contributions are valued.
- Flexibility with working arrangements, including remote work if preferred.
- The chance to develop your skills while making a meaningful contribution to a youth charity.
We are proud to welcome volunteers from diverse backgrounds, particularly those with lived experience similar to the young people we support. We encourage you to bring your authentic self to our team, where your insights will be valued, and we can all learn from each other.
Join Us: If you’re passionate about using your skills to support a youth charity and want to make a real impact, we’d love to hear from you. Let us know if you require any reasonable adjustments at any stage of the process, such as access arrangements or flexible working options.
Closing date: Midnight on Sunday 19 January 2025, but applications will be reviewed on a rolling basis
Conversation with the Advice Centre team: If your application is shortlisted, you will be invited to a conversation with our Advice Centre team by week commencing Monday 20 January 2025 at the latest.
Induction: To apply for this cohort of volunteers, you must be available to attend both Saturday 1st and 8th February 2025 for induction training.
To apply now, submit your CV on the application form below. We will contact you for an initial discussion and discuss opportunities that we may have to share your skills and experience
We’d be happy to have an informal discussion and answer any immediate questions you might have. If you’d like an initial discussion please contact Emma our Volunteering & People Development Manager on people@nolimitshelp.org.uk.