Role Terms
| Salary: | Band B – £23,151 to £23,831 (Full Time Equivalent – pro-rata for part-time) |
| Hours: | 30 to 37 hours per week: within Monday to Friday 9:00am to 5:00pm and Friday 9:00am to 4:30pm and includes one evening cover a week up to 8:15pm |
| Role type: | Permanent |
| Place of work: | 35 The Avenue, Southampton, SO17 1XN – temporarily based in The Boathouse, Cranbury Terrace, SO14 0LH, and occasionally working at our Advice Centre, High Street, Southampton, SO14 2DF to provide cover |
| Essential Car User?: | No |
| Closing Date: | 9am Monday 14th October (please note, we reserve the right to close the advert early for a suitable candidate) |
| Interview Date: | To be confirmed |
✨ We’re looking for a great administrator to provide support to No Limits service delivery teams✨
Our Charity
No Limits is the leading youth services charity in Southampton, supporting children and young people in the city and across Hampshire.
At No Limits, it is important our staff and volunteers reflect, represent, and have experience of the challenges faced by the children and young people we support. We are proud of and appreciate our many staff and volunteers who use their own lived experience to support the children and young people they work with.
With this in mind, we are committed to diversity, equity and inclusion (DEI) in all aspects of our work and organisational culture – and when recruiting, it’s important to us that we continue diversifying our staff and volunteer teams, with children and young people at the centre of everything we do. You can learn more about our DEI approach here.
When we talk about talent, we value the transferrable skills and experiences you can bring to No Limits, whether through work (in the same or a different sector), volunteering, or personal experiences. To make sure we get the best talent on our team, we are open to and actively encourage applications from all backgrounds and sections of the community, including diverse ethnic backgrounds, LGBTQIA+, disabled, and neurodiverse individuals.
Your Role
As an Administration Officer at No Limits, you’ll be an integral part of our central team, providing essential support to our delivery teams and helping us offer high-quality services to children and young people.
You will:
- Have strong communication skills, including a good telephone manner and excellent empathy and listening skills when talking with young people, family members or professionals
- Be able to use your own initiative when dealing with difficult situations
- Maintain confidentiality and comply with data protection when storing / sharing confidential /sensitive data
- Accurately record and process data, with attention to detail and in a timely manner – all communications with young people, family, friends or professionals must be recorded on the No Limits database
We are committed to making a difference in the lives of the children and young people we work with, and as such, you must show a willingness to demonstrate commitment to the values and behaviours which flow from the No Limits ethos. Safeguarding and promoting the welfare of children and young people is paramount.
We particularly welcome applicants from diverse backgrounds and those who have had experiences similar to the young people we aim to support. We are committed to creating a diverse environment where people can be their authentic selves, where their experiences and opinions are valued, and we are all open to learning from each other.
As part of our team, you’ll receive a comprehensive induction and access to learning and development opportunities relevant to your role, supporting your ongoing growth.
Please let us know if we can support you with any reasonable adjustments at any point prior to, during or after the selection process, such as access arrangements, flexible working, or a suitable place to pray.
>>> Our Benefits 😄 (click to expand)
We are committed to being a great place to work, where people achieve and feel valued. In our People Survey, 98% of staff and 100% of volunteers said they were proud to tell people they work or volunteer for No Limits. We’re proud to offer some great benefits, on top of being able to make a meaningful contribution to the lives of local children and young people:
🏖️ 36 days annual leave (including public holidays)
🌱 Two additional wellbeing days per year – Supporting you to take additional time off for your wellbeing or development.
💰 Pension scheme – Supporting your future by matching your additional pension contributions up to 2%.
⛑️ Life assurance scheme – Giving you peace of mind with 2x annual salary cover for pension members.
💻 Hybrid and flexible working – Giving the flexibility to work in the best way for your role.
👩🏾🏫 Comprehensive induction and training offer – Including our online learning management system with hundreds of opportunities to support your development.
📞 Employee Assistance Programme – Providing you with counselling, financial, personal support and health and wellbeing services.
To apply now, please download and complete the application form at the top of this page. You should submit your completed application on this page by the deadline of 9am on Monday 14th October.
We’d be happy to have an informal discussion and answer any immediate questions you might have. If you’d like an initial discussion please contact Debbie our Office Manager on debbie.edge@nolimitshelp.org.uk.