How to get help and support

You might be worried about coronavirus and how it’s affecting your life, but there’s lots of ways you can still access help and support from No Limits. You can:

Phone: If you would like to speak to a Youth Worker on the phone, you can phone 02380 224 224 during normal Advice Centre opening times.

Email: You can email to speak to a Youth worker for advice and support. Our emails will be monitored during our normal Advice Centre opening times.

Web Chat: We have launched a web chat service on our website so you can speak to a member of our team. To start a web chat, click the ‘click to chat’ button at the bottom right-hand side of our website. Our web chat service will be available during our normal Advice Centre opening times.

Looking after yourelf

Staying at home and indoors more than usual can be difficult, but there’s lots of thing you can do to help look after your health and well-being.

Stay Connected:

  • Make plans to video chat with people or groups you’d normally see in person. 
  • You can also arrange phone calls or send instant messages or texts. 
  • If you’re worried that you might run out of stuff to talk about, make a plan with someone to watch a show or read a book separately so that you can discuss it when you contact each other.  
  • Think of other ways to keep in contact with people if meeting in person is not possible. For example, you could check your phone numbers are up to date, or that you have current email addresses for friends you’ve not seen for a while.  

Connect with others in similar situations

  • If you’re part of a group of people who are also self-isolating, you may be part of group communications to receive updates on your situation. This group could also act as an informal support network. 
  • You could join a peer support community. Mind runs an online peer support community called Elefriends, where you can share your experiences and hear from others. 
  • If you’re going online more than usual or seeking peer support on the internet, it’s important to look after your online wellbeing. 

Keep Active

Build physical activity into your daily routine, if possible. Most of us don’t have exercise equipment like treadmills where we live, but there are still activities you can do. Exercising at home can be simple and there are options for most ages and abilities, such as: 

  • cleaning your home  
  • dancing to music 
  • going up and down stairs 
  • online exercise workouts that you can follow 
  • sitting less – if you notice you’ve been sitting down for an hour, just getting up or changing position can help. 

Get as much sunlight, fresh air and nature as you can

Spending time in green space or bringing nature into your everyday life can benefit both your mental and physical wellbeing. It can improve your mood, reduce feelings of stress or anger, and make you feel more relaxed. 

It’s possible to still get these positive effects from nature while staying indoors at home. You could try the following: 

  • Spend time with the windows open to let in fresh air. 
  • Have flowers or potted plants in your home. 
  • Use natural materials to decorate your living space, or use them in art projects. This could include leaves, flowers, feathers, tree bark or seeds. 
  • Arrange a comfortable space to sit, for example by a window where you can look out over a view of trees or the sky, or watch birds and other animals. 
  • Grow plants or flowers on windowsills. For example, you could buy seeds online or look for any community groups that give away or swap them. 
  • Look at photos of your favourite places in nature. Use them as the background on your mobile phone or computer screen, or print and put them up on your walls. 
  • Listen to natural sounds, like recordings or apps that play birdsong, ocean waves or rainfall. Get as much natural light as you can. Spend time in your garden if you have one, or open your front or back door and sit on the doorstep. 

Get Creative

There are lots of different ways that you can relax, take notice of the present moment and use your creative side. These include: 

  • arts and crafts, such as drawing, painting, collage, sewing, craft kits or upcycling 
  • DIY 
  • colouring 
  • mindfulness  
  • playing musical instruments, singing or listening to music 
  • writing 
  • yoga 
  • meditation.
  • Try having a clear out. You could sort through your possessions and put them away tidily or have a spring clean. You could set any old possessions aside to donate to a cause you care about or use online selling sites to pass on things you don’t want to keep. If you do sell anything online, you might want to delay your delivery dates until you can leave the house to send your parcels. 
  • You could also have a digital clear out. Delete any old files and apps you don’t use, upgrade your software, update all your passwords or clear out your inboxes. 
  • Write letters or emails or make phone calls with people you’ve been meaning to catch up with. 

If you’re feeling lonely

  • Think about things you can do to connect with people. For example, putting extra pictures up of the people you care about might be a nice reminder of the people in your life. 
  • Listen to a chatty radio station or podcast if your home feels too quiet.

If you’re feeling claustrophobic or trapped

Open the windows to let in fresh air. Or you could spend time sitting on your doorstep, or in the garden if you have one. 

  • Try looking at the sky out of the window or from your doorstep. This can help to give you a sense of space. 
  • Regularly change the rooms you spend time in. 

Further Resources

We’ve come up with a list of useful websites and online resources that our Youth Workers have recommended to help you with your health and well-being.

ChildlineFree 24/7 helpline. Confidential telephone support for any child or young person with any problem. Phone: 0800 1111

Samaritans – Confidential emotional support for anyone in crisis. Phone: 116 123

SO:Linked – an online service that helps you to navigate what’s available across Southampton, including local support services, things to do and volunteering opportunities.

Winston’s Wish – a charity providing advice and support to children and young people who have lost a loved one as a result of coronavirus. Helpline: 08088 020 021

Young Minds – Text the YoungMinds Crisis Messenger for free, 24/7 support across the UK if you’re experiencing a mental health crisis. Text YM to 85258


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