Exciting changes at No Limits

05 October 2015

As you may remember, in August we moved our city drop-in centre to our new venue at 13 High Street, SO14 2DF. The new centre provides excellent space and facilities including a training room, large well-equipped kitchen for ‘Cook and Eat’ groups, three counselling rooms, and shower and laundry facilities. The central location makes it accessible and easy to find. We have been asking young people about the service that we provide and they have told us that:

  • they would like to be able to access drop-in services more often
  • that they would like us to have the same opening times every day to minimise confusion
  • that they want to be able to access No Limits support in their school / college
  • that they would like to be able to access No Limits through the phone, website and email

In response to this feedback, and in order to create some efficiencies, No Limits intend to close our Shirley and Sholing drop-in centres in December 2015. We will then be able to open the City drop-in centre Monday to Saturday from 10 – 5pm with additional evening opening times, as well as extending the range of non-face-to-face ways that children, young people and families can access advice and support to include:

  • Email advice line
  • Online chat to provide advice and support via the No Limits website
  • Telephone

Children and young people will also be able to access advice and information through No Limits staff who now work in every secondary school and in Southampton’s three FE colleges. We will also continue to provide group-work and counselling at our centre at 35 The Avenue, SO17 1XN.

This will be a time of big change for No Limits, and while it will be sad to see our Shirley and Sholing centres close, we are looking forward to expanding the support on offer at our High Street drop-in centre and through digital channels. Annabel Hodgson, our Chief Executive, says ‘It is exciting to have the opportunity to open our High Street drop-in all day Monday to Saturday and expand the online support that we offer. We believe these changes make it easier for children and young people to get information, support and advice when they need it.’